Delivery & Shipping
At brand.luxuriousonly.com, we are committed to delivering your orders safely and on time. Here's everything you need to know about our shipping and delivery process.
Shipping Options
We offer various shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Same-Day Delivery: Available in select areas (subject to order placement time)
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is confirmed and payment is verified, we'll prepare it for shipment. You'll receive an email confirmation with your tracking number once your order ships.
Shipping Costs
Shipping costs vary based on:
- Delivery location
- Shipping method selected
- Order weight and dimensions
Free Shipping: We offer free standard shipping on orders above a certain value. Check your cart for current free shipping eligibility.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package's journey from our warehouse to your doorstep. Simply click on the tracking link in your email or visit the carrier's website.
Delivery Areas
We currently ship throughout India. We're working on expanding our international shipping options. For international orders, please contact our customer service team for availability and shipping costs.
Delivery Instructions
To ensure smooth delivery:
- Provide a complete and accurate delivery address
- Include contact information (phone number) for delivery coordination
- Ensure someone is available to receive the package, or provide delivery instructions
- Check your email regularly for delivery updates
Failed Deliveries
If a delivery attempt fails due to an incorrect address, unavailability, or other reasons, the package will be returned to our warehouse. Additional shipping charges may apply for re-delivery. Please ensure your delivery information is accurate.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your order or a full refund.
Holiday Shipping
During peak holiday seasons, processing and delivery times may be extended. We recommend placing orders early to ensure timely delivery. Check our website for holiday shipping deadlines.
Questions About Shipping?
If you have any questions about shipping or delivery, please don't hesitate to contact us:
Email: support@luxuriousonly.com
Phone: +91 9871981806